Effect of training on employee's commitment in the tele-communication industry. International Journal

Abstract

In the modern business environment that organizations operate in today, the workforce is constantly changing and training has become very necessary for them to get the required skills, thereby increasing employee commitment. This has provoked the researcher to conduct a research on the effect of training on employee’s commitment in the Tele- communication industry. This study adopted a mixed research design. The study targeted all the telecommunication branches in Mt. Kenya Region that are managed by the shop manager being the top most managers in the branch. The researcher collected primary data using structured questionnaires. Data was analyzed using inferential statistics and processed using Statistical Package for Social Sciences (SPSS) Version 22, multiple regression analysis was used to establish the relations between the independent and dependent variables. Chi- square was used to test the hypothesis and was based on the alpha level or the significance level. Research findings were presented in form of tables, graphs, and charts. The study found that training had a positive and significant effect on employees’ commitment. The study recommended that organizations should focus on training as a major strategic human resource management practice that ensures organizations get informed human capital that contributes effectively to employee commitment.