Knowledge management systems as a catalyst for societal empowerment: A Kenyan perspective.

Abstract

Despite the potential benefits of knowledge management systems (KMS) for societal empowerment, there is limited understanding of how KMS can be effectively implemented and utilized in a Kenyan context to address societal challenges such as poverty, education, and healthcare. This research aims to fill this gap by investigating the impact of KMS on societal empowerment in Kenya and identifying the key factors that contribute to successful KMS implementation. This research examines the impact of knowledge management systems (KMS) on societal empowerment in Kenya. The study employs a qualitative research design, using interviews and case studies to gather data from a sample of Kenyan organizations that have implemented KMS. The findings reveal that KMS have had a positive impact on societal empowerment in Kenya by increasing access to information and facilitating knowledge sharing among individuals and organizations. The use of KMS has also led to improvements in decision making and problem solving, as well as increased innovation and competitiveness. Additionally, the study found that KMS have played a key role in addressing societal challenges such as poverty, education, and healthcare. Overall, the results of this study suggest that KMS can be a valuable tool for promoting societal empowerment in Kenya and other developing countries.